Paradise Palms Hotel - Privacy Policy

This Privacy Policy describes how Paradise Palms Hotel ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website (the "Website").

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

  • Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, and billing information when you make a reservation, sign up for our newsletter, or contact us.
  • Usage Data: We may also collect usage data such as your IP address, browser type, operating system, referral URL, length of visit, and pages viewed. This information helps us understand how visitors use our Website and improve its functionality.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your reservations and bookings.
  • To send you confirmation emails and other communications related to your reservations.
  • To send you marketing and promotional materials, with your consent.
  • To personalize your experience on the Website.
  • To improve the Website and our services.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who assist us in operating the Website and providing our services. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required by law or to protect the rights and safety of ourselves or others.

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Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices

You have certain choices regarding your personal information:

  • You can unsubscribe from our marketing emails by clicking the unsubscribe link in any email.
  • You can request access to or deletion of your personal information by contacting us.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. You are advised to periodically review this Privacy Policy for any changes.