Terms and Conditions
Welcome to Paradise Palms Hotel! These terms and conditions ("Terms") govern your use of our website and your stay at our hotel.
Booking and Reservations
- **Minimum Age:** You must be at least 18 years old to book a room at Paradise Palms Hotel.
- **Guarantee Policy:** A valid credit card is required to guarantee your reservation. You may be charged a cancellation fee if you cancel your reservation after the deadline.
- **Payment:** We accept all major credit cards. Full payment may be required at the time of booking for certain rates or promotions.
Arrival and Departure
- **Check-In:** Check-in time is after 4:00 PM. Earlier check-in may be available for an additional fee, subject to availability.
- **Check-Out:** Check-out time is by 11:0 AM. Late check-out may be available for an additional fee, subject to availability.
- **Identification:** A valid government-issued photo ID and the credit card used for booking may be required at check-in.
Guest Conduct
- **Respectful Behavior:** We expect all guests to behave in a respectful and courteous manner towards our staff and other guests.
- **Smoking:** Smoking is not permitted in any guest rooms or public areas of the hotel.
- **Pets:** Pets may not be allowed on the property. Please see our pet policy for details [link to pet policy page if applicable].
- **Damages:** Guests are responsible for any damages caused to the hotel property during their stay.