Terms and Conditions

Welcome to Paradise Palms Hotel! These terms and conditions ("Terms") govern your use of our website and your stay at our hotel.

Booking and Reservations

  • **Minimum Age:** You must be at least 18 years old to book a room at Paradise Palms Hotel.
  • **Guarantee Policy:** A valid credit card is required to guarantee your reservation. You may be charged a cancellation fee if you cancel your reservation after the deadline.
  • **Payment:** We accept all major credit cards. Full payment may be required at the time of booking for certain rates or promotions.

Arrival and Departure

  • **Check-In:** Check-in time is after 4:00 PM. Earlier check-in may be available for an additional fee, subject to availability.
  • **Check-Out:** Check-out time is by 11:0 AM. Late check-out may be available for an additional fee, subject to availability.
  • **Identification:** A valid government-issued photo ID and the credit card used for booking may be required at check-in.

Guest Conduct

  • **Respectful Behavior:** We expect all guests to behave in a respectful and courteous manner towards our staff and other guests.
  • **Smoking:** Smoking is not permitted in any guest rooms or public areas of the hotel.
  • **Pets:** Pets may not be allowed on the property. Please see our pet policy for details [link to pet policy page if applicable].
  • **Damages:** Guests are responsible for any damages caused to the hotel property during their stay.